Yes, absolutely. Our rule of thumb is "First-come, first-served".
We provide 24/7 technical support to all clients. Our Support team can be easily reached at firstname.lastname@example.org, or submit us a ticket right on top corner of this page (we insist) so we can keep track of your issue.
Sometime, we are experience high email volume and your response might take longer than 24hours, but we will try to response with in 48 hours of period.
We will have phone support and live chat support soon.